Premium Short Stay · Waterfront & City Views
Spaces that feel like home.
Beautifully styled apartments on the water and high above the city — designed for the way you actually want to stay. Quiet, considered, and effortlessly comfortable.
Welcome to CityHavens
A different kind of stay — and a smarter kind of ownership.
CityHavens curates a small collection of waterfront and city-view apartments — fully furnished, considered down to the last detail, and built to feel like home from the moment you walk in.
For property owners, we are the tenant on the lease. Fixed monthly rent, professional care, and zero involvement. Two audiences. One standard of excellence.
For Guests
A stay like no other.
Everything you need for a comfortable, hassle-free stay — from the moment you book to the moment you leave.
“The view did the talking. Everything else just made us not want to leave.”
Comfort & home feel
Fully furnished, thoughtfully designed apartments with premium bedding and warm, lived-in materials — never sterile, never hotel-cold.
Cleanliness you can trust
Professionally cleaned before every stay. Smoke-free, pet-free, and held to a standard you can see the moment you walk in.
Frictionless arrival
Self check-in with no waiting. Clear instructions, calm communication, and a check-out as effortless as the arrival.
24/7 support
Always reachable if something needs attention. Fast, human responses that build confidence before and during your stay.
Built for work
Fast, reliable Wi-Fi, a real desk and chair, and a quiet environment for the days you need to get things done.
Flexible stays
Short stays and extended stays. Optional early check-in and late check-out when the calendar allows.
Thoughtful extras
Coffee, tea, and the small essentials waiting on arrival. Quiet welcome touches that make a stay memorable.
Rest & restoration
Quiet, well-maintained buildings designed for rest — not parties. Your peace is the priority.
Our Model
How it works for property owners.
Unlike traditional managers who take a percentage of earnings, CityHavens enters a direct lease agreement with you as the tenant. Fixed monthly rent — on time, every month — and we manage the property as if it were our own.
Property inspection
We inspect your property and agree on a fair monthly lease amount.
Lease agreement
We sign a standard residential lease agreement with you as the tenant.
Furnish & style
We furnish, style and prepare the property to a premium standard — at our cost.
Full management
We manage all guests, cleaning, maintenance and day-to-day operations.
Monthly income
You receive your rent every month, plus a monthly condition report with photos.
For Property Owners
Your property in safe hands — backed by a lease, not a promise.
We take care of everything — so you enjoy the returns without any of the hassle. Your property will be better maintained than a standard rental.
Every stay is backed by up to USD $3M damage protection and USD $1M liability coverage — automatically included on every booking, at no cost to you.
Income & security
- Guaranteed rent or hybrid model — predictable income regardless of occupancy
- Higher returns vs long-term leasing through yield optimisation
- Consistent occupancy strategy with a business and holiday mix
Property protection
- Strict guest screening on every booking
- No party, no smoking, no pets policy
- Damage protection and bond handling
- Regular property inspections
- Airbnb AirCover — up to USD $3M damage and USD $1M liability per incident
- Identity verified guests and high-risk booking screening
- Monthly condition reports with photos
- 24-hour notification of any maintenance issue above $150
Maintenance & care
- Professional cleaning after every stay
- Hotel-level upkeep of your property
- Immediate issue resolution for repairs and maintenance
Hands-free experience
- End-to-end management — zero involvement required
- We handle guests, issues, cleaning — everything
- Single point of contact for complete peace of mind
Flexibility
- Flexible agreements: fixed, revenue share, or hybrid
- Owners can block dates when needed
Professional operation
- Reliable, structured business — not a casual host
- Consistent standards across all properties
- Full transparency through reporting and communication
- Registered Australian business with ABN
- Compliant with Victoria's short-stay accommodation regulations
- Strata-permitted buildings only — verified before any lease
Help
Frequently asked questions.
What types of accommodation do you offer?+
A curated collection of fully furnished waterfront and city-view apartments — studios, one and two-bedroom homes, styled to a consistent premium standard.
How does check-in work?+
Self check-in with detailed instructions sent ahead of arrival. No waiting, no front desk — just walk in and settle.
What's included in the apartments?+
Premium bedding, fast Wi-Fi, a dedicated workspace, a fully equipped kitchen, coffee and tea on arrival, and the small essentials you'd expect at home.
Do you offer both short and extended stays?+
Yes. We host stays from a few nights to several months, with flexible terms for longer bookings.
How do I list my property with CityHavens?+
Start with a short conversation. We inspect the property, agree on a fair monthly lease, and handle everything from there — including furnishing.
How is my property protected?+
Strict guest screening, a no party / no smoking / no pets policy, regular inspections, and Airbnb AirCover up to USD $3M damage and USD $1M liability per booking.
What does 'fully managed' mean for owners?+
Zero involvement. We handle bookings, guests, cleaning, maintenance and reporting. You receive rent and a monthly condition report with photos.
What if you can't fill the property?+
Your rent is guaranteed by the lease — independent of occupancy. Vacancy risk sits with us, not you.
What happens at the end of the lease?+
We hand the property back in the agreed condition, or we renew. Either way, you keep all the value of any improvements at our cost.